Describe the equipment
Include equipment type, model and symptoms. Describe downtime and location without sharing access credentials.
HATCO · BUSINESS
Kitchen equipment service and maintenance.
Kitchen machine repair and maintenance belong here. Describe the equipment and issue so scope, price and timing can be agreed.
Agree the work
Enquiries are reviewed manually. Price, parts, timing and any visit require confirmation.
Confirm the agreement
Submitting a form does not automatically book an engineer. Requests submitted while signed in can be followed in your account service history.
Submit a service enquiry
An equipment photo may be attached and stored privately. Urgent availability must be agreed directly; this queue is not monitored as an emergency channel.